Support Tickets Addon

Support Tickets Addon

With the Support Tickets addon, you can enable a support ticket system that allows the clients to put up support requests to the project admin. You can add a ticket assignee, set the priority, update ticket status, upload important files with messages.

Getting Started

To install the plugin, first, make sure you have Projectopia Core v5 or higher. Upload the Support Tickets Addon zip file through WordPress and Activate the plugin.

Once you’ve installed the addon, your clients can begin creating support tickets by navigating to the Support Section no further configuration is required.

How does it work?

The Support Tickets addon has been designed to be easy to use as possible. You can create, edit,& delete support tickets easily. The option to add ticket status, ticket priority, ticket assignee, important files along with ticket messages comes with an added advantage.

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