Activating a Subscription
Once a client has their first subscription in their dashboard, either one that they have subscribed to themselves (See Subscription Plans) or one that has been added by an admin (See Adding a Subscription), the first thing they need to do is activate it. The activation process is required because this is where the client’s payment details are captured.
Subscriptions are found under the Subscriptions link in the client dashboard. Any that require activation will have an “Awaiting Activation” label.
To activate a subscription, click on the link in the Subscriptions table to go into the subscription. There will be an activation button underneath the information in the right sidebar (Stripe or PayPal, depending on the option selected)
Click the activation button and follow through the process to enter the payment details for the subscription. Once the process is complete (either via PayPal or Stripe), then the client will be returned to the dashboard and the subscription will be activated. It will now bill from the start date (unless the start date was left blank, in which case it will have billed already)